courses

Corporate teams : Change management

Corporate training

Communication Skills 

Course Overview 

The training program will cover the following key components:

 1. Enhancing Verbal and Non-Verbal Communication Skills: Developing clarity and precision in verbal communication. Enhancing body language, facial expressions, and gestures for effective non-verbal communication. 

Utilizing tone of voice and pacing to convey messages appropriately. 

Practicing active and engaged listening skills. 

  1. Active Listening:

Understanding the importance of active listening in effective communication. 

Developing techniques for active listening, such as paraphrasing and summarizing. 

Empathetic listening and understanding others’ perspectives. Overcoming barriers to active listening. 

  1. Giving and Receiving Feedback:

Providing constructive and specific feedback. 

Utilizing the feedback SBI model.

Receiving feedback gracefully and using it to improve performance. Developing techniques for giving feedback to different personality types. 

  1. Persuasive Communication: 

Understanding the principles of persuasive communication. Utilizing storytelling and emotional appeals to engage and persuade others. 

Developing techniques for influencing and gaining buy-in from stakeholders. 

Overcoming objections and addressing concerns effectively. 

  1. Adapting Communication Style to Different Audiences: Recognizing and adapting to different communication styles. Adjusting communication approach for diverse cultural backgrounds. 

Tailoring communication to different levels of hierarchy and expertise. 

Effective communication in virtual and remote settings. 

Throughout the training program, participants will engage in practical exercises, role-plays, and group discussions to apply their team building and collaboration skills. 

By the end of this training program, participants will: Enhance their verbal and non-verbal communication skills for greater clarity and impact. 

Develop active listening techniques to understand and respond effectively to others. 

Gain proficiency in giving constructive feedback and receiving feedback graciously. 

Apply persuasive communication techniques to influence and engage others. 

Adapt their communication style to effectively communicate with different audiences. 

Overcome barriers and challenges in communication for improved interpersonal relationships. 

Communicate effectively in virtual and remote work environments.

Team Building and Collaboration 

Course Overview 

The training program will cover the following key components: 

  1. Understanding Team Dynamics:

Exploring the characteristics of effective teams. 

Recognizing the stages of team development. 

Identifying the roles and responsibilities within a team. Understanding the impact of diversity and inclusion on team dynamics. 

  1. Building High-Performing Teams:

Establishing team goals and objectives. 

Creating an environment of trust and psychological safety. Enhancing communication and active listening skills. Leveraging individual strengths within the team. 

  1. Fostering Collaboration:

Promoting a collaborative culture within the team. Facilitating effective brainstorming and idea generation. Encouraging open and constructive dialogue. 

Developing strategies for effective teamwork and cooperation. 

  1. Conflict Resolution:

Recognizing and addressing conflicts within a team. Applying conflict resolution strategies and techniques. Promoting a win-win approach to resolve conflicts. Developing skills to handle difficult conversations. 

  1. Motivating Team Members: 

Understanding individual motivations and needs. Applying motivational techniques to inspire team members. Recognizing and celebrating achievements. 

Providing constructive feedback and recognition. 

  1. Promoting Positive Team Culture:

Creating a positive and inclusive team environment. Building strong relationships and fostering camaraderie. Encouraging creativity and innovation. 

Promoting collaboration and knowledge sharing. 

Throughout the training program, participants will engage in practical exercises, role-plays, and group discussions to apply their team building and collaboration skills. 

By the end of this training program, participants will:Understand the dynamics of effective teams and their development stages. 

Recognize the roles and responsibilities within a team. Foster a collaborative culture within their team. 

Enhance communication and active listening skills. Build trust and psychological safety within the team. Leverage individual strengths to optimize team performance. Identify and address conflicts within the team using appropriate strategies. 

Motivate team members by understanding their individual needs and motivations. 

Create a positive team culture that promotes creativity, innovation, and collaboration. 

Managing and Enabling Effective Performance 

Course Overview 

The training program will cover the following key components: 

  1. Establishing Guidelines for Optimum Accountability: Defining clear roles and responsibilities for team members. Setting performance expectations and objectives. Developing accountability frameworks and measurement criteria. 

Implementing systems for tracking and monitoring progress. 

  1. Performance Management and Goal Alignment: Understanding the importance of performance management. Conducting effective performance evaluations and feedback sessions. 

Setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals. 

Aligning individual goals with organizational objectives. 

  1. Providing Support and Resources:

Identifying the resources needed for team members to perform effectively. 

Providing necessary training and development opportunities. Removing obstacles and addressing challenges that hinder performance. 

Offering coaching and mentorship to enhance performance. 

  1. Performance Measurement and Tracking:

Identifying key performance indicators (KPIs) to assess progress. Implementing regular performance tracking and reporting systems. 

Analyzing performance data and identifying areas for improvement. 

Utilizing performance metrics to make informed decisions. Throughout the training program, participants will engage in practical exercises, role-plays, and group discussions to apply their team building and collaboration skills. 

By the end of this training program, participants will: Establish clear guidelines and accountability frameworks for optimum performance. 

Effectively manage performance through evaluations and feedback. 

Set SMART goals aligned with organizational objectives. Provide necessary support and resources for team members. Track and measure performance using relevant KPIs. Analyze performance data to identify areas for improvement. Make informed decisions based on performance metrics. 

Strategic Thinking Skills 

Course Overview 

The program cover the following key components: 

  1. Introduction to Strategic Thinking:

Understanding the concept of strategic thinking and its importance in organizations. 

Differentiating strategic thinking from operational thinking. Exploring the characteristics and mindset of strategic thinkers. 

  1. Strategic Alignment:

Understanding the organization’s mission, vision, and core values. Aligning personal and team goals with the overall organizational strategy. 

Identifying and evaluating the strategic priorities and objectives. Recognizing the impact of strategic alignment on decision-making and actions. 

3.Environmental Analysis:

 

4.Long-Term Visioning: 

Developing a compelling and inspiring long-term vision for the organization. 

Defining strategic goals and objectives aligned with the vision. Creating a roadmap to achieve the vision and goals. Communicating the vision effectively to stakeholders. 

5.Strategic Planning: 

Understanding the strategic planning process and its components. 

Conducting a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats). 

Developing strategic initiatives and action plans. 

Identifying key performance indicators (KPIs) to track progress. 

Throughout the training program, participants will engage in practical exercises, case studies, and group discussions to apply their strategic thinking skills. 

By the end of this training program, participants will:Understand the concept of strategic thinking and its application 

Align personal and team goals with the overall company strategy.  

Analyse internal and external factors to identify opportunities and threats. 

Develop a compelling vision and define strategic goals aligned with the vision. 

Create action plans and initiatives to achieve strategic objectives. Implement key performance indicators to track progress and success. 

Course Overview:
This course provides a comprehensive overview of strategic thinking,
emphasizing the importance of aligning personal and team goals with
organizational strategy, conducting environmental analysis, envisioning longterm goals, and implementing strategic planning processes to achieve success
in complex business environments.
Course Objectives:
The program cover the following key components:
1. Introduction to Strategic Thinking:
Understanding the concept of strategic thinking and its importance in
organizations.
Differentiating strategic thinking from operational thinking. Exploring the
characteristics and mindset of strategic thinkers.
2. Strategic Alignment:
Understanding the organization’s mission, vision, and core values. Aligning
personal and team goals with the overall organizational strategy.
Identifying and evaluating the strategic priorities and objectives.
Recognizing the impact of strategic alignment on decision-making and
actions.
3.Environmental Analysis:
Conducting internal and external environmental scans.
Identifying industry trends, market forces, and competitive landscape.
Analyzing opportunities and threats in the business environment.
Assessing the organization’s strengths and weaknesses.
4.Long-Term Visioning:
Developing a compelling and inspiring long-term vision for the organization.
Defining strategic goals and objectives aligned with the vision.
Creating a roadmap to achieve the vision and goals.
Communicating the vision effectively to stakeholders.

5) Strategic Planning:
Understanding the strategic planning process and its components.
Conducting a SWOT analysis (Strengths, Weaknesses, Opportunities,
Threats).
Developing strategic initiatives and action plans.
Identifying key performance indicators (KPIs) to track progress.
Throughout the training program, participants will engage in practical
exercises, case studies, and group discussions to apply their strategic thinking
skills.
Key outputs:
By the end of this training program, participants will:
Understand the concept of strategic thinking and its application
Align personal and team goals with the overall company strategy.
Analyse internal and external factors to identify opportunities and threats.
Develop a compelling vision and define strategic goals aligned with the
vision.
Create action plans and initiatives to achieve strategic objectives.
Implement key performance indicators to track progress and success.
Who Should Attend:
Managers and Leaders
Human Resource Professionals
Project Managers
Anyone involved in or affected by organizational change
Course Duration:
Full day or half day available
In person or online

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.